Improving Patient safety


You are the Chief Financial Officer (CFO) of Virginia Mason Medical Center. It is now 2017 and
Virginia Mason has been in partnership with Owens & Minor for 13 years. You are conducting a
review of the partnership for the Board. In particular, they have asked you to assess whether the
project met Virginia Mason’s three (3) major goals in creating the partnership: better control of
costs, an improved supply chain, and a better patient experience.

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