In this weeks Learning Resources, you examined how information systems support critical functions related to e-commerce and e-business operations. There are several e-commerce models, and the one a business selects will also determine which types of IT systems are needed to support customer relationship management, supply chain management, and e-collaboration.
In this Discussion, you will identify two e-commerce businesses and analyze information systems that support their functions.
To prepare for this Discussion:
Review this weeks Learning Resources.
Select two businesses that utilize different e-commerce business models and consider how these businesses use information systems to support the functions of their business. In particular, consider how each business applies customer relationship management (CRM) and supply chain management (SCM), as well as how e-collaboration supports business operations.
Review the Academic Writing Expectations for 2000/3000-Level Courses, provided in this weeks Learning Resources.
By Day 3
Post a 150- to 225-word (2- to 3-paragraph) analysis of how each businesss operations are supported by CRM, SCM, and e-collaboration. For each of these businesses, analyze the following:
How CRM would be applied for each business
How SCM would be applied for each business
The purpose of e-collaboration in supporting each businesss operations
To support your response, be sure to reference at least one properly cited scholarly source.