ORG 535 UP Southwest Airlines Business Expansion & Talent Management Plan Discussion


2-Part Assignment

In the first part of this assessment, you’re tasked with helping Southwest expand internationally. You’ll research HR principles in other countries and make a recommendation for where it makes sense for Southwest to expand to.

In the second part of this assessment, you’ll demonstrate your mastery in recruitment. You will propose a talent management plan for pilots at Southwest Airlines.


You have been tasked with looking into countries where Southwest can expand.

Create a 10- to 14 -slide PowerPoint presentation for management that features your research.

Include your recommendation for expansion into 1 of the 2 analyzed countries for Southwest Airlines.

Include detailed speaker notes.

Choose 2 of the countries from the list below to analyze. Review human resource management principles from those 2 countries to determine if either of them is a good fit for the organization.


As you research human resource management principles in the selected countries, consider information about the following:

Recruitment practices
Payment systems
Labor relations
Training and support

Use the following sources to assist with your research:

Hofstede Insights Country Comparison: Type in “United States” and the desired other country to compare 6 dimensions of culture.…
World Economic Forum Country Economic profiles: Search for a specific country.

Part 2

Your internship with Southwest Airlines is turning into a great hands-on learning opportunity for you. Your manager has now tasked you with proposing a talent management plan for pilots at Southwest Airlines. Your proposal will be considered by the Director of HR to make a formal plan.

Develop a 5- to 6-page proposal that includes the following:

A recommendation of 3 recruitment sources that are best suited to recruit pilots. Consider the quantity of resumes generated, the percentage of resumes likely to result in accepted offers, the time to fill a position, and the cost to fill a position.
An evaluation of common methods used to select a candidate
Recommend 3 methods for selecting new pilots. In your evaluation, consider reliability, validity, utility, and legality.
An evaluation of common methods used to train and develop employees
Recommend 3 methods for training pilots at Southwest Airlines. Consider learning and development outcomes, cost of training and development, effectiveness of training and development, and risks.
An evaluation of common performance management systems
Recommend 1 method for performance management of pilots at Southwest Airlines. Consider strategic congruence, validity, reliability, acceptability, and specificity.
An evaluation of common methods to minimize voluntary turnover
Recommend 1 approach to retain pilots at Southwest Airlines. Consider methods for retaining employees, meeting pilot needs, and cost.
Hi all. It’s easy to miss, but 15% of the score on part two of this assessment is based on your providing “a thorough comparison and clearly contrasted cultural differences between 2 chosen countries and the U.S.A. for all 6 of HofstedeÂ’s Cultural Dimensions, successfully relating them to SouthwestÂ’s potential for doing business in the chosen cultures.” That’s a step students often miss, resulting in the need to revise and resubmit. Just a reminder, so you have a better chance of earning Mastery from the outset.

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