Quality Management Plan in a Healthcare Organization

Description

The course project requires you
to create a quality management plan. To do this, you will:

Identify
various aspects of a quality management plan in a healthcare organization.
Apply
various processes and tools to enhance quality in a healthcare setting.
Seek additional resources fromhttp://www.leanproduction.com/index.html.
Identify
workflow processes in a healthcare setting.
Identify
quality parameters in a healthcare setting.
Examine
the effectiveness of a quality management plan in a given healthcare
setting.

The project is modeled on the Shewhart Cycle (Plan, Do, Check,
Act). You will modify the Shewhart Cycle to make it applicable to your selected
healthcare service or program.
Seek additional resources that will help you understand the
process being studied as well as planning and quality improvement in general.
You can visit the following link for more details on a quality process
improvement plan:
www.goleansixsigma.com
ClickResourcesand then selectLean
Six Sigma Tools. Review the steps in sequence; they provide
direction to a quality process improvement plan. While you do not need to use
the steps in sequence, they provide direction, as given below:

Define:
This step describes the importance of the problem within the organization.
Measure:
This step relates to the impact of the current condition and target goals
for improvement.
Analyze:
This step relates to understanding work flow mapping and the value stream
as well as understanding root cause analysis (RCA).
Improve:
This step identifies improvements to consider in the implementation of
change.
Control:
This step is about sustainability of change.

Tasks:

Complete
a part of the Plan step of the cycle.

Describe
the environment, the organization, and the department or program within
the organization that is the basis for your project. Describe the
selected healthcare setting, specifically its service, staff, equipment,
and patients. Identify and describe the scope and nature of the problem.
Assess
the environment using strengths, weaknesses, opportunities, and threats
(SWOT) analysis. Interview some stakeholders, such as managers, staff, or
customers. Use the interview information to conduct the SWOT analysis.
You may also summarize or quote any important or interesting information
gathered during the interview.
Select
one of the weaknesses determined by the SWOT analysis to create a plan
for improvement.

W3 A2 Course Project Task 1.docx 

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